9 years ago
My experience with CLV Group (Sarah Wanjon) was absolutely wonderful. In December (2013), I was searching frantically for a new apartment as a last-minute decision. When I took to Kijiji to inquire about a one-bedroom apartment that interested me, I was promptly responded to by Sarah Wanjon from CLV Group. My questions were thoroughly answered, and Sarah offered to show me the apartment of interest the very next day. When I went to go see it, Sarah met me there right on time and was extremely friendly and personable from the outset. She was very easy to talk to, addressed my concerns in a friendly and reassuring manner, and answered the (many) questions I came up with. Additionally, Sarah guided me to make sure that I would stick to a realistic budget, offered insightful advice regarding my potential relocation, and thoroughly explained the procedures we would go through should I choose to rent the apartment of interest. I soon decided that it was the perfect place for me, and Sarah was amazing in getting the necessary documents and paperwork together at very short notice. Sarah even picked me up one day at my former apartment and drove me to the office to sign papers (in the middle of a blizzard!), and later drove me to the Carleton campus to study for my exam. Additionally, Sarah willingly agreed to talk with my mom on the phone in order to directly address her individual concerns and answer her many questions. My mom informed me that her phone conversation with Sarah was absolutely wonderful--insightful, informative and exceptionally friendly. My mom told me that Sarah reassured her that the property in question was suitable to my wants and needs, provided information regarding the building and location, and addressed my mom's concerns regarding many aspects of the apartment and neighbourhood. We will forever be grateful for Sarah and CLV group. Without the excellence, proficiency and professionalism of this company, coupled with Sarah's outstanding care and services, I do not believe I would have found myself a new apartment in such short notice. I really do not think that any other company or property manager could have brought this all together for me in such a small amount of time, at such a busy time of the year. Thankful does not begin to describe how I feel about my experience with Sarah and CLV group as a whole. Everything fell into place perfectly and I have only this excellent company and property manager to thank!