Sustainability

Sustainability

Building strong communities and operating with a sustainable mindset 

2024 Sustainability Report: Built to Last


Sustainability at InterRent


We are a group of nearly 500 passionate team members dedicated to building, developing, and managing homes for more than 13,000 Canadian households.

As community builders, we provide high quality homes and customer care to a diverse resident base ranging from students to families, to young professionals and seniors. We take great pride in catering to our residents’ evolving needs and strive to have a positive impact in our communities.

2024 Sustainability Report

Governance

Strong and effective governance is at the core of creating sustainable value over the long term.


At InterRent, our commitment to sustainability is driven by our belief to act responsibly for our future generations and treating each other fairly. This commitment, outlined in our Sustainability Policy, is built on strong corporate ethics, transparency, compliance and discipline. 

2024 Highlights

100%

Building certification coverage across all multi-unit residential suites across the portfolio

21%

Notable increase in GRESB score, reaching 81 and 3 Green Stars in 2024

1st

Conducted our first formal Double Materiality Assessment to guide our reporting and strategy

Transparency and Disclosure

2024 Sustainability Report
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2023 TCFD-aligned Report & Transition Plan
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2023 Sustainability Report
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2022 Sustainability Report
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Spotlight: 100% Certified Homes


Since expanding our building certification program in 2023, we reached a major milestone in 2024: every InterRent multifamily community is now third-party verified, 82% under the Canadian Certified Rental building (CRB) program and 18% under BOMA BEST. These certifications validate our operational practices against industry benchmarks for energy efficiency, safety and resident well-being, reinforcing our commitment to sustainability and high-performing, people-centred communities.

Environmental

We build resilient communities, manage resources responsibly, and invite our residents to do the same.


Energy Management


Our energy management strategy is a key pillar of our broader sustainability approach, helping us reduce operating costs, improve building performance, and lower greenhouse gas emissions. 

In 2024, we expanded our ISO 50001-aligned Energy Management System, adding 37 communities to NRCan’s “50001 Ready” program. With 66 communities, or 41% of our portfolio by gross floor area now covered, we apply a structured and data-driven approach to managing energy performance across our portfolio.

2024 Performance:

93.3% energy data coverage as a percentage of total floor area

-6.0% like-for-like percentage change in energy consumption

GHG Emissions


Our GHG reduction strategy is central to how we manage risks associated with the low-carbon transition. In 2022, we set internal Scope 1 and 2 reduction targets that are supported by a five-step asset-level decarbonization plan. In 2024, we continued to implement these plans, making steady progress on GHG emissions reduction.

2024 Performance:

93.3% GHG emissions data coverage as a percentage of total floor area

-6.2% like-for-like percentage change in GHG emissions

Waste Management


Effective waste management is a key part of our environmental responsibility and our commitment to enhancing the resident experience. In 2024, our efforts focused on improving waste data collection, more than doubling waste data coverage compared to 2022. Resident education is also critical – we actively engage our residents to promote recycling, reduce contamination, and support diversion goals. 

2024 Performance:

77.6% waste data coverage as a percentage of total floor area

20.9% of all generated waste was diverted to recycling

Water Management


Water is a precious resource that deserves careful stewardship. Our water management strategy focuses on reducing both interior and exterior water consumption by installing water-saving measures, continuously monitoring usage to catch and correct anomalies, and adopting environmentally conscious landscaping practices. 

2024 Performance:

75.5% water data coverage as a percentage of total floor area

0.2% like-for-like percentage change in water withdrawn

Spotlight: Supporting Low-Carbon Lifestyles


To support more sustainable transportation options, we expanded our electric vehicle (EV) charging network across our communities — guided in part by resident feedback from our 2023 survey highlighting the need for more convenient at-home charging.

In 2024, we installed 177 EV charging stations at 48 communities across Canada. Between 2022 and the end of 2024, a total of 208 EV charging stations were installed at 62 communities, providing residents with greater access to low-emission mobility options and supporting their efforts to reduce carbon emissions.

Social

We strive to build inclusive and sustainable communities equally for our external customers – our residents, and our internal customers – our team members.


External Customers: Residents

Residents are one of our most important stakeholder groups. Delivering a positive and enjoyable living environment is central to how we operate and create long-term value for all.

100%

Issued satisfaction survey to all residents in 2024

70%

of residents are “Satisfied” or “Extremely Satisfied” 

206

Number of resident events hosted in 2024

Internal Customers: Team Members

Our commitment to sustainability and inclusion starts from within. By empowering our team members and fostering a workplace that welcomes diverse perspectives and encourages collaboration, we build the foundation for innovation and long-term impact in the communities we serve.

    5,206

    hours of training completed by team members in 2024

    1,364

    volunteer hours contributed by team members in 2024

    95%

    participation rate achieved in 2024 team member engagement survey

    Spotlight: Supporting Our Communities


    Supporting our neighbourhoods and communities is one of our core values. We believe our role extends beyond the four walls of our suites to the communities in which we operate.

    Our commitment to community support was exemplified at the 2024 Mike McCann Charity Golf Tournament, which raised a record-breaking $1,802,000. With this milestone, we’ve now contributed nearly $10 million to local charities since the tournament began — an achievement made possible by the generosity of our sponsors and the dedication of our team members.

    Charity Spotlights: The Impact of Our Donations in 2024

    Join the Conversation

    Questions or suggestions on our approach to sustainability?